Frequently Asked Questions

HOW DO I SIGN UP AS A DRIVER?
HOW DO I SIGN UP AS A VENDOR?
HOW DO I SIGN UP AS A USER?
HOW DO I ACCEPT/PROCESS ORDERS AS A VENDOR?
HOW DO I ADD PRODUCTS TO MY VENDORS ACCOUNT?
HOW DO I UPDATE MY VENDORS PROFILE?
HOW DO I LOG INTO MY VENDORS ACCOUNT?
HOW DO I FUND MY WALLET?
HOW DO I SAVE MY ADDRESSES ON THE APP?
HOW DO I BOOK A CAB OR KEKE RIDE?
HOW DO I MAKE REQUEST FOR PICKUP AND DROP OFF?
HOW TO ADD ADDRESS
HOW TO BOOK A RIDE
HOW TO FUND YOUR WALLET
HOW TO SCHEDULE A RIDE
HOW TO USE PICKUP AND DROPOFF SERVICE
HOW TO ORDER A MEAL FROM A RESTAURANT ON THE APP.
HOW TO ADD YOUR PREFERRED DRIVER
Having Issues Using the App.
Having Issues Using the Drivers App.
Having Issues Using the App.
How to Login As a Vendor
To Save an Emergency Contact
To Give Feedback and Create a Dispute on an Order.
To Track Your Order for Delivery or Taxi/Keke Ride.
Can I get a refund after making an order payment?
OTP Code To Start A trip

Blog & News

Own the Road with 1TimeShop Driver: Your Guide to Setting Up and Succeeding

Own the Road with 1TimeShop Driver: Your Guide to Setting Up and Succeeding

21 Jan 2024

1TimeShop

Own the Road with 1TimeShop Driver: Your Guide to Setting Up and Succeeding

21 Jan 2024

1TimeShop

Own the Road with 1TimeShop Driver: Your Guide to Setting Up and Succeeding

Hey there, future delivery champions! Ready to turn your wheels into opportunity with 1TimeShop Driver? This platform is your gateway to delivering smiles across your city, and setting up your account is a breeze. Here’s your road map to success:

1. Sign Up and Gear Up (with Zero Commission!)

Starting January 2024, we’re revving up your earnings with ZERO commission on ALL accepted trips for the first two months! That’s right, every cent you make goes straight to your pocket. This offer is valid from the date your account is approved, giving you a head start on maximizing profits. Simply download the 1TimeShop Driver app, complete your details, and upload the required documents. It’s a quick pit stop that fuels your journey towards financial freedom.

Bonus Gear Up: Spread the driving joy and earn extra rewards! For every successful referral of a fellow driver using your code, you’ll receive N1,000 deposited straight into your bank account. Build your driver community and boost your income, one referral at a time!

2. Know Your Payment Playbook:

Customers have two ways to pay: wallet and cash. But guess what? A whopping 99.9% prefer the green stuff! So get ready to receive that satisfying clink of coins. Plus, customer security is our priority. Each trip requires an OTP from them before you start, ensuring a smooth and safe ride.

3. Support Always in Your Corner:

Life on the road isn’t always smooth sailing, but you’re never alone. Our 24/7 support team is on standby to answer your questions, address any concerns, and guide you through every bump. Consider them your virtual pit crew, keeping you focused on the delivery game.

4. Stay Informed, Stay Ahead:

We believe informed drivers are empowered drivers. That’s why we send weekly and monthly newsletters straight to your inbox, along with handy push notifications. This way, you’re always in the loop about base fare adjustments due to economic changes or inflation. Knowledge is power, and we put it right at your fingertips.

5. Cash in on Wallet Convenience:

Some customers choose the digital route with wallet payments. These earnings reach your bank account by the end of each business day, ensuring you don’t wait a second longer to enjoy your well-deserved rewards.

Bonus Tip: Remember, a friendly face and excellent service go a long way. So put on your smile, hit the gas (or clutch!), and become the delivery hero your city needs!

We’re excited to have you on board!

So, buckle up, future 1TimeShop Driver! With zero commission, customer preference for cash, 24/7 support, instant cash flow, and our referral bonus, the road to success is paved with opportunity. Download the app, sign up, and get ready to deliver more than just packages — deliver smiles and build a thriving business, one trip at a time.

Navigating a Safe Holiday Season with 1TimeShop: Protecting Our Community Against Scams

Navigating a Safe Holiday Season with 1TimeShop: Protecting Our Community Against Scams

20 Dec 2023

1TimeShop

Navigating a Safe Holiday Season with 1TimeShop: Protecting Our Community Against Scams

20 Dec 2023

1TimeShop

In our digitally connected world, where online transactions dominate, ensuring convenience and trust is paramount. As we approach the holiday season, scammers are on the prowl, aiming to exploit the festivities and year-end sales. To safeguard our cherished 1TimeShop community, here are some common scams to be wary of:

  1. Imposter Scams: Beware of individuals pretending to be someone else seeking sensitive information. Always verify the legitimacy of the source.

  2. Lottery Scams: Be cautious of fake lottery winnings that require personal information. If you didn't participate, you likely didn't win.

  3. Fake Loan Sites: Avoid online loans with little to no interest charges. Consult your bank or account officer for legitimate credit sources.

  4. Investment Fraud: Verify investment opportunities thoroughly before committing to avoid falling for fake high-return schemes.

  5. Online Shopping Scam: Scrutinize online vendors, read reviews, and consult friends before making any online purchases.

  6. Vacation Scam: Research thoroughly before booking travel deals to prevent falling victim to enticing yet fraudulent offers.

  7. Fake Charities: Confirm the legitimacy of charities before making donations to prevent scams preying on generosity.

  8. Social Media Scam: Be wary of financial requests online; verify any unusual requests for assistance.

  9. POS Skimming: Be cautious while using POS machines to prevent card skimming, especially during peak shopping periods.

  10. Phishing Emails or Texts: Stay vigilant against phishing attempts, where scammers pose as legitimate entities to extract sensitive information.

Protecting Our Community:

Security Alert: Massive WhatsApp Hack in Nigeria 🇳🇬

  • Initial Contact: You may receive a call claiming to be from a group you belong to, asking if you're aware of a planned outing or Zoom meeting.

  • Code Sharing: The caller may offer to provide a code for the supposed event, leading you to receive a 6-digit pin on your phone.

  • Access Granted: If you share the pin or accept a link to share your screen, the hacker gains access to your phone.

  • Bank Scam: Once they have access, scammers can contact your bank, making unauthorized withdrawals daily until you block the account.

  • Precautions: If you receive a suspicious call following the described steps, end the call and block the caller.

  • Group Actions Ineffective: Blocking WhatsApp groups, suspecting members, or leaving the group won't prevent this hack, as it exploits a system weakness.

How to Protect Yourself:

  1. 2-Step Verification Code: Never share your account's 2-Step Verification code. This code is crucial for security.

  2. Enable Two-Step Verification: Set up two-step verification for an extra layer of protection. (Settings > Account > Two-step verification > Enable)

  3. Verify Unusual Requests: If a family member or friend makes an unusual request on WhatsApp, always call them outside the app to confirm.

  4. Privacy Settings Review: Check and adjust privacy settings to avoid sharing personal data with unknown numbers.

  5. Report and Block: Report spam messages and block suspicious senders within WhatsApp. Press and hold the message bubble, select 'Report,' and follow instructions.

Stay vigilant and prioritize your online security!

For any concerns or questions, feel free to reach out to us at [email protected]. Your safety is our priority.

Stay safe and enjoy the holiday season!

Best regards,

1TimeShop Team 🌟✨

1TimeShop: Your All-in-One App for a Simpler, More Efficient Life in Nigeria

1TimeShop: Your All-in-One App for a Simpler, More Efficient Life in Nigeria

12 Dec 2023

1TimeShop

1TimeShop: Your All-in-One App for a Simpler, More Efficient Life in Nigeria

12 Dec 2023

1TimeShop

Tired of juggling multiple apps for your daily needs? Say hello to 1TimeShop, the revolutionary Nigerian platform that’s changing the game. 1TimeShop is more than just an app; it’s your one-stop shop for a hassle-free life, seamlessly connecting you to a wide range of services:

Food & Grocery Delivery: Craving pizza? Need groceries delivered? 1TimeShop brings your favorite restaurants and stores right to your doorstep.

Taxi Booking: Ditch the hailing hassle! Book a safe and reliable taxi with just a few taps. 1TimeShop’s technology ensures prompt service and competitive fares.

Logistics & Pick-up/Drop-off: Need something sent across town? 1TimeShop’s efficient logistics network handles it all, from packages to documents to even your laundry!

Connecting People & Services: From plumbers and electricians to mechanics and more, 1TimeShop connects you with skilled professionals who can tackle any task.

But 1TimeShop isn’t just about convenience; it’s about empowering communities:

  • Supporting Small Businesses: 1TimeShop collaborates with single and small dispatch companies, creating jobs and ensuring wider service coverage.
  • Revolutionizing Taxi Driver Jobs: 1TimeShop provides a platform for drivers to earn extra income and build their businesses.
  • Affordable Delivery: Proximity-based pricing makes deliveries cost-effective, the closer you are, the less you pay!

Safety and Security are Top Priorities:

  • SOS Button & OTP Verification: Feel secure with instant emergency assistance and secure taxi rides.
  • Real-time Tracking: Track your food and grocery deliveries in real-time for added peace of mind.

1TimeShop is packed with features that make your life easier:

  • Secured E-Wallet: Transfer money to friends and family seamlessly within the app.
  • User-Friendly Design: Navigate the app effortlessly with its intuitive interface.
  • Comprehensive Rider Training: 1TimeShop invests in its dispatch riders, ensuring professional and reliable service.
  • Preferred Driver Feature: Build trust and familiarity by booking your favorite drivers.
  • Multiple Payment Gateways: Pay the way you want with a variety of convenient options.
  • 24/7 Customer Support: Get help anytime you need it with dedicated customer support.

Join the 1TimeShop Community:

  • Restaurants & Marketplace Owners: Reach a wider audience and boost your business.
  • Small Business Owners: Simplify your operations and connect with new customers.
  • Fleet Owners & Drivers: Expand your reach and maximize your earning potential.

Together, let’s build a future where life’s necessities are just a tap away. Download 1TimeShop today and experience the difference!